Shipping Policy

1. Shipment Processing Time

All orders are processed within 2โ€“3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.
If there will be a significant delay in shipment, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times may vary depending on your location and the shipping method selected.
Please note that delivery delays can occasionally occur due to carrier issues or weather conditions.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).

The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

SoxWorldLA.com is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.

5. Damages

Sox World LA is not liable for products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

Several types of goods are non-returnable, including:

  • Gift cards

  • Downloadable or digital products

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few business days.

Shipping Costs

Return shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us before sending your product back.

Privacy Policy

Sox World LA values your privacy and is committed to protecting your personal information.

Information We Collect

When you place an order or register on our site, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely by third-party providers)

How We Use Your Information

We use your information to:

  • Process transactions

  • Communicate order updates

  • Improve our website and customer service

Your information is never sold or shared with third parties, except as necessary to complete your order.

Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Terms and Conditions

By accessing and using this website, you agree to comply with the following terms and conditions.

Use of Website

You agree not to use this site for any unlawful purpose or in violation of applicable laws.

Products & Pricing

All product descriptions and prices are subject to change without notice.
We reserve the right to discontinue any product at any time.

Limitation of Liability

Sox World LA shall not be liable for any damages arising from the use of this website or products purchased through it.

Governing Law

These terms shall be governed and interpreted in accordance with the laws of the United States.

Contact Us

If you have any questions about your order or our policies, please contact us:

Email: support@soxworldla.com
Website: https://soxworldla.com